All tickets are sold on a final sale basis. Refund Policies defined by our clients prohibit The Masterpass from issuing exchanges, discounts or refunds after a ticket has been purchased. Please note that any service fees attached to a purchase are non-refundable for any reason.
The Master Pass will NOT offer refunds under these circumstances: Accidentally bought tickets for the wrong show, unable to go to show, (i.e. sick, no means of transportation, don't like venue, etc.)Were disappointed with concert, ticket purchased under wrong name.
The Masterpass WILL offer refunds under these circumstances: Fraudulent charges on credit/debit card, Cancellation (or postponed) show, Show rescheduled but can't make new date.
Service fees are non-refundable for any reason